Contact EPM

Discuss facilities maintenance for your site.

Send your company name, site location, maintenance need, urgency, access details and preferred contact method.

CommercialenquirySitedetailsClearnext step

Before contacting EPM

Send the site details EPM needs to respond.

Company name, site type, location, maintenance need, urgency, access details and records required.

Company or site
Location and access
Service or compliance need

Commercial contact

What should the first enquiry include?

A clear first message helps EPM understand the site and respond properly.

Property details

Company, site and location

Include company or site name, address, property type and the best person to contact.

  • Company name
  • Site address
  • Contact person

Maintenance need

Service, compliance or emergency need

Explain whether the enquiry is planned maintenance, compliance, soft services, hard services or urgent support.

  • Service need
  • Urgency
  • Records needed

Scheduling

Access, timing and operating hours

Share access windows, parking, site restrictions and whether work must avoid business hours.

  • Access times
  • Site restrictions
  • Preferred timing

Quick answers

Quick answers before you contact EPM.

Short answers before sending a facilities-maintenance enquiry.

Which email should we use?

Use [email protected] for commercial maintenance enquiries.

Can urgent maintenance issues be phoned through?

Yes. Call the main number when timing matters or a site issue needs quick attention.

Can I request online chat?

Yes. Use Online meeting or email [email protected] if you would prefer to arrange the next conversation online.

Commercial enquiry

Send your commercial maintenance enquiry.

Send your company name, site location, maintenance requirement, urgency and preferred contact method.

UK office 6B Upper Water St, Newry, BT34 1DJ, United Kingdom
01 556 6777 Send enquiry